Privacy Policy

Introduction

Cascais Villa Oasis ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book our property.

Please read this Privacy Policy carefully. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Make a reservation or booking inquiry
• Register for an account
• Sign up for our newsletter
• Contact us via our contact form, email, or phone
• Provide feedback or participate in surveys

This information may include:

• Full name
• Email address
• Phone number
• Postal address
• Payment information
• Booking preferences and special requests
• Passport or ID information (for check-in purposes as required by local regulations)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns. This information may include:

• IP address
• Browser type
• Operating system
• Referring website
• Pages visited and time spent on those pages
• Access times and dates
• Geographic location
• Other usage statistics

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Process and manage your booking requests and reservations
• Provide customer service and respond to inquiries
• Send administrative information, updates, and promotional content (if you have opted in)
• Improve our website, services, and customer experience
• Maintain security and prevent fraud
• Comply with legal obligations and local tourism regulations
• Conduct internal analysis and research to enhance our offerings

Information Sharing and Disclosure

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you (e.g., payment processors, property management systems).
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court order, government request).
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with third parties when we have your consent to do so.

Data Security

We implement appropriate security measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to rectify or update your personal information
• The right to delete your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to improve your experience on our website. You can control cookies through your browser settings and other tools.

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@cascaisvilla.com
Phone: +351 21 123 4567
Address: Rua das Palmeiras, 123, Cascais, 2750-123, Portugal

Last updated: March 1, 2025